fredericktech@gmail.com

 

Frederick Tech is pleased to offer remote and on-site service for businesses and on-site service for homes.

 

We offer a unique plan for solving your issues. Here's how it works:

 

Lets say that your computer is running slow, or cannot access the Internet / Email. We will come out and will do a "best effort" during the first billable hour. If after the first hour, we don't feel that we are going to be able to solve your problem in a timely manner, WE TELL YOU!

 

Then we will offer you a few different solutions for your problem, and LET YOU DECIDE.

 

That way, you are in control over what you are spending, and not worrying about what it is going to cost you.

 

Think you need to hire a full-time support person? Think again. Here at Frederick Tech, we specialize in small-mid size business support. So whether you have 1 computer, or 100 computers, we can custom tailor a support plan to fit your needs, and more importantly, your budget!

 

Call today to discuss, and let's do business!!

 

We also offer flat-fee rebuilds. Here how that works:

 

Your computer isn't booting up, or is running slow, etc....

 

Instead of having us come out and check your system out (see above), you can opt just to drop the computer off to us (we can pick it up too! Additional charges may apply.) and we will do the following:

 

1. Backup your data (files, pictures, movies, e-mails, address book, etc...)
2. Erase your hard drive (or install a new on if you prefer)
3. Re-install your licensed copy of the Operating System (Windows Windows Vista, Windows 7, Windows 8/8.1, Windows 10, etc...)
4. While step 3 is being performed, we are scanning your data for viruses and spy-ware using special equipment designed to do so.
5. After installing your Operating System, we will install all of the necessary patches (fixes) provided by the manufacturer.
6. Then we will install a temporary Anti-Virus system *(just in case)*
7. Last, we will restore your data.
8. If requested, we can install software as well, but you must supply the software and installation keys for any licensed products and additional fees may apply.
9. Then we arrange for drop off / pick up of your computer back to you! (an extra fee may be charged for the delivery of your repaired equipment).

 

Complete turn-around time on this service varies, but expect 72 to 84 hours, but emergency expedited service is available (again for an extra fee).